When they say they do 24-hour monitoring - they actually do. They detected an error in our system over the weekend and were at the office prior to us even knowing we had a problem. When they came on board, they reviewed all software and hardware to ensure our office of 40+ computers was functioning at maximum efficiency. They worked non-stop until we were updated to the optimum level and both they and we were 100% satisfied.

When our Clinic was approached to pilot the Novant Community Connect Network, my only condition was that I be able to use INCS for all of our IT needs. There is no way we could have met this task without their help. They stayed with me during the many walk-throughs, meetings, telephone conferences, and emails. With their keen knowledge of the cyber-world, we were able to make decisions to accommodate the new software conservatively. Their work ethic is top notch and their personal approach makes INCS a standout among businesses. We are fortunate to have such a relationship and would recommend them highly.

WITH INCS, OUR LAW FIRM IS PROTECTED BETTER THAN EVER

After years with our previous IT provider, their approach had become stale.  We were introduced to Innovative Network Computer Solutions (INCS), and it quickly become obvious they represented a different approach.  We now sense our firm has better systems, better security, and are seeing a proactive approach to IT Services.  INCS brings solutions for problems we had recognized, and for those we had not.  Their industry knowledge is obvious, and knowing they are applying it to our work environment allows us to focus our attention on our law practice.  We truly believe they have our best interest at heart - it doesn't get better than that.